Your account & data
Your account, exporting your data, retention and deletion, and how KnowledgeRetention protects what you capture.
Updated 2026-08-26
How do I export our data?
Admins: click Export in the workspace header. You get a single structured JSON file with every role, knowledge item (with provenance), capture transcript, continuity brief, and reminder. Export is available on every plan, always.
What happens to our data if we leave?
Canceled accounts keep their data available for export for 90 days, then it's deleted. You're encouraged to keep your own copies of anything operationally critical.
Is our data used to train AI?
Never. Not by us, not by our AI providers (Anthropic and AssemblyAI process it under no-training terms; we've also opted out of AssemblyAI's model-improvement program and audio is deleted from their systems within one day). We never sell or rent your data, and organizations are isolated from each other at the database layer. Full detail is in the Privacy Policy.
How do I sign out?
Click “Sign out” at the right end of the workspace header.