- What is KnowledgeRetention?
What KnowledgeRetention does for nonprofits: capture what lives in people's heads, organize it into plain-language answers, and hand successors a map instead of a mystery.
- Getting started
Signing in to your workspace, mandatory two-factor setup, backup codes, and your first steps in KnowledgeRetention.
- People & access
Inviting teammates, roles and permissions, Google sign-in, and how access control works in your KnowledgeRetention workspace.
- Capturing knowledge
How the AI interviewer, voice notes and file drops capture institutional knowledge from the people who hold each role.
- Organizing & asking
How captured material becomes small sourced facts, how gaps get flagged, and how anyone on your team asks questions in plain English.
- Continuity planning
Break-glass continuity briefs, designated successors, and the transition plan your nonprofit opens when someone is suddenly gone.
- Your account & data
Your account, exporting your data, retention and deletion, and how KnowledgeRetention protects what you capture.
- Plans & billing
KnowledgeRetention plans and pricing for nonprofits, what each tier includes, and how billing works.
- Getting help
The in-app support assistant and support tickets: where to ask how KnowledgeRetention works, what the assistant can and cannot see, and how to reach a person.